Why buy from Freshfords Fine Antiques?
Freshfords is a family business with over 60 years of combined experience in 18th and 19th century English furniture. We pride ourselves on our knowledge, integrity, and attention to detail. Every piece is carefully selected for its originality, design, and style, then extensively researched and illustrated online with detailed provenance to ensure you can buy with complete confidence.
Do you offer a shipping service?
Yes, we offer a comprehensive shipping service to ensure your antiques are handled with the utmost care.
Do you ship internationally?
Yes, we have developed an international reputation for sourcing and delivering fine antique furniture across the globe.
How is delivery arranged, and will the drivers bring it inside the house?
Delivery is carefully arranged to suit the nature of the piece and the requirements of the client. We offer a professional white glove service subject to availability, which includes placement inside your home, available at an additional cost to the buyer.
Are all the pieces insured during transit?
Yes, all items are fully insured during transit to provide complete peace of mind from our warehouse to your door.
Who handles the import fees and taxes on international shipments?
Responsibility for import duties, local taxes, and customs clearance procedures for international shipments lies with the purchaser.
Do you offer Payment Plans?
Yes, we offer various payment solutions to assist with your purchase. Please contact our office directly to discuss the options available.
What is your return process?
If you wish to return an item, you must notify us by email at antiques@freshfords.com within 7 days of delivery. You are responsible for arranging and paying for the return transport and ensuring adequate insurance cover is in place. The item must be received by us in the same condition as when it was dispatched within 28 days of our return acceptance. Once received, the item will be fully inspected to ensure that it meets the same condition criteria as when it left our showroom. After this inspection is completed, your refund will be processed.
What currency are your pieces sold in?
All our pieces are listed and sold in British Pounds Sterling (GBP).
Can I view items in your showroom?
Yes, we operate from a purpose built showroom seven miles south of Bath. Viewing is strictly by appointment only; please contact us to arrange a convenient time.
Do you buy antique furniture and objet d'art?
Our reputation is built on sourcing the finest 18th and 19th century English furniture. If you have items that align with our quality and period focus, you are welcome to contact us to discuss potential acquisitions
Can I make an offer?
We pride ourselves on providing the best possible service and maintaining the integrity of our pricing based on extensive research. Pricing can be negotiated, and you are welcome to discuss any purchase directly with us.
Is it possible to view furniture in our own home?
Yes, within the United Kingdom we can facilitate this under certain circumstances. Please contact us to discuss your specific requirements as we strive to provide the best possible service for our clients.
Are your pieces ready to go or do they require restoration?
All pieces available in our online catalogue are ready for immediate use. They are genuine articles and have been strictly vetted by our team to ensure they meet our high standards, though we are happy to discuss any specific conservation needs.
Can you provide more images if requested?
Yes, we provide superb photographic images online for all our stock. If you require additional high resolution photos or videos of a specific detail, please contact us and we will be happy to assist.
Do you work with interior designers?
Yes, we frequently work with interior designers and the trade to source outstanding pieces for their projects.
Are you a member of any trade associations?
Yes, we are current members of The British Antique Dealers Association (BADA) and have previously held memberships with The London and Provincial Antique Dealers Association (LAPADA) and The Cotswold Antique Dealers Association (CADA).
Are the dimensions listed the maximum measurements?
Yes, dimensions provided in our listings typically represent the maximum measurements of the piece to assist with your space planning.
What happens if a piece doesn't fit through my doorway on delivery?
We advise that you measure your access points thoroughly before purchase. Should an issue arise upon delivery, please notify the driver immediately, and our team will work with you to find a resolution.
